FAQ

Once your order has been shipped, you will receive a confirmation email with a tracking number provided by the carrier. You can use this tracking number to track your package on the carrier's website. If you have any questions or concerns about your order, please don't hesitate to contact our customer service team.

You can shop 24/7 online; however, if you leave us an email with a specific question we will get back to you within the day.

We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, Google Pay, and Apple Pay. You can select your preferred payment method during checkout. We assure you that all payment transactions on our website are secure and encrypted.

To place an order on WA Books N More, simply browse our website and add the items you wish to purchase to your cart. Once you have finished shopping, proceed to checkout and enter your shipping and payment information. Once your order is confirmed, you will receive an email with your order details and estimated delivery date. If you have any questions or concerns about placing an order, please feel free to contact our customer service team for assistance.

Orders are typically processed within 1-2 business days, and then shipped via standard shipping. Standard shipping times vary depending on your location and what we have in stock in our warehouse, but typically takes 5-7 business days. If not in stock, then expect it within 14 business days. If you need expedited shipping, please contact us before placing your order to discuss options.

We understand that sometimes items may not meet your expectations or may arrive damaged during transit. That's why we offer a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 14 days of delivery for a full refund as long as it is in its original condition. We also offer free return shipping for damaged or defective items. Please note that some exclusions may apply, such as personalized items or digital downloads. *For more information, please refer to our Returns & Refunds page.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.